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General Information

Information about the hotel and its services

Find here all relevant information about check-in, internet, opening times etc.

Check-In / Check-Out

Check-In:

Monday to Sunday: 14:00 to 22:00
Subject to availability, a guaranteed early check-in can be booked.

Check-Out:

Monday to Friday: 06:30 to 10:00
Saturday to Sunday: 06:30 to 11:00

You are welcome to leave your luggage at the reception desk and pick it up later in the day.

Subject to availability, it is possible to book a late check-out.
This for a fee of:
until 18:00h CHF 10.00 per hour
from 18:00h 100% of the room price.

Payment

In our hotel you can pay with the most common credit cards, all EC cards, TWINT, mobile pay, as well as cash in Swiss Francs and Euros. You are welcome to enquire about the current rates at the reception desk.

E-Mail

If you would like to have something printed out, send us an e-mail to info[at]hotelilluster.ch with the document and we will be happy to print it out for you. For security reasons, staff are not allowed to connect external data carriers to the hotel computers.

Luggage Service

We will gladly help you with your luggage. Please ask the reception team.

Dogs / Pets

Your dogs are very welcome at the HOTEL illuster, but each animal must be registered at the reception and a disclaimer must be signed. We also charge CHF 15.00 per night per animal. 

In the event of any damage, CHF 200.00 will be charged. At breakfast we ask you to leave the dogs in the room. If this is not possible, please contact the reception desk. In the public areas we ask you to keep your dogs on a leash.

Uster offers countless possibilities for a walk. The reception is at your disposal with further information.

Dog Sitter:
Doghome.ch, Hohfurenstrasse 9, 8610 Uster, +41 76 246 92 14

Dog Coiffeure:
DOG PARADISE GmbH, Amtsstrasse 3, 8610 Uster, +41 43 399 08 66

Internet

We offer you free W-LAN throughout the hotel. To register in the "Wifi_Illuster" network, enter your mobile phone number and confirm with the code you receive by SMS.

Classification

Three-star hotel according to Hotellerie Suisse standards.

Smoking

Our hotel is a non-smoking hotel. Should you nevertheless decide to smoke in your room, we will charge a cleaning fee of CHF 250.00.
Smoking is permitted in the room loggias and in our smoking lounge on the 2nd floor.

Réception

Our team is at your disposal from Monday to Sunday from 06:30 to 22:00 for your wishes and questions.